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Land and Expand

Land and expand is a sales strategy where you start with a small deal, then grow revenue over time through upsells and cross-sells within the same account.

What Is Land and Expand? Sales Strategy and Examples

Example: Sell 5 seats to one team for $500/month. After they see value, expand to 50 seats across the company for $5k/month. Benefits: easier to close small initial deals, expansion revenue has lower CAC, net revenue retention above 100%. Works best for products with clear expansion paths: more seats, more features, more usage, more teams.

Examples

A sales team closes an initial deal for 5 seats at $500 a month with one team inside a company. After that team sees value, the vendor expands the account to 50 seats across the company at $5,000 a month, a tenfold increase in revenue from the same customer without a new sales cycle.
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Related Terms

Account-Based Selling

Account-based selling is a sales strategy that targets a curated list of specific named companies individually, tailoring outreach and pitch to each one, instead of casting a wide net across anyone who might vaguely fit.

Expansion Revenue

Expansion revenue is additional recurring revenue generated from customers you already have, through upsells, cross-sells, or growth in seats or usage, as opposed to revenue from acquiring new customers.

NRR (Net Revenue Retention)

Net Revenue Retention measures revenue growth from existing customers. Includes expansions minus churn. Above 100% means you grow without new customers.

A/B Testing

A/B testing (split testing) means showing two versions of something to different users and measuring which performs better. Version A vs. Version B. Data wins, opinions lose.

Activation Rate

Activation rate is the percentage of signups who complete a key action that signals they got value. High activation predicts retention.

ACV (Average Contract Value)

Average Contract Value is the average annual revenue per customer contract. Used to segment customers and set sales strategy.

View all terms