Chatsy

Customer support chat agent that answers from your help content and hands unresolved conversations to your team inbox with the transcript attached.

Chatsy: Waitlist, open to join. Get it at chatsy.app.

Chatsy is a customer support platform for teams that want an AI agent answering questions from their help content, with people taking over when it cannot help. The agent learns from a website, files and help articles, and hands off to a live chat queue when unsure or when a customer asks for a person, attaching the full transcript, visitor email and escalation reason. The workspace also includes email ticketing, a knowledge base, conversation analytics and feedback on down-rated answers. A free plan offers 40 credits, and paid plans start at $35 per month.